At Cuban Cigars Market, we are committed to delivering your premium Cuban cigars safely, securely, and on time. Below, you’ll find all the details regarding our shipping process, estimated delivery times, and policies.

1. Shipping Destinations

We currently ship to a wide range of locations. If you are unsure whether we ship to your country, please contact us before placing an order.

2. Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

• Same-Day Local Delivery – Available for select locations. Contact us for eligibility.
• Standard Shipping (5-10 business days) – Reliable and cost-effective.
• Express Shipping (2-5 business days) – Fast-tracked delivery for urgent orders.
• International Shipping (Varies by location) – Customs clearance may affect delivery time.

Note: Delivery times are estimates and may vary due to external factors such as customs delays, carrier restrictions, or holiday schedules.

3. Order Processing Time

• Orders are processed within 24-48 hours after payment confirmation.
• You will receive a confirmation email with tracking details once your order has shipped.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be available for bulk or special orders—please reach out to us for more details.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email or text. You can use this to monitor your shipment’s progress in real time.

6. Customs, Duties & Taxes

For international orders, customs duties and taxes may apply depending on your country’s regulations. The buyer is responsible for any applicable import fees. We recommend checking your local import laws before placing an order.

7. Lost, Stolen, or Damaged Shipments

We take great care in packaging your cigars, but in rare cases, issues may occur:

• Lost or Stolen Packages – If your order shows as delivered but you haven’t received it, please contact the carrier first. If unresolved, reach out to us for further assistance.
• Damaged Products – If your package arrives damaged, please take clear photos and contact us within 48 hours of delivery to arrange a replacement or refund.

8. Address Accuracy & Order Modifications

To ensure successful delivery, please double-check your shipping details at checkout. If you need to modify your address after placing an order, contact us immediately—changes cannot be made once the order has been shipped.